Browser Compatibility

Payment Services Browser Compatibility
The TFI Pay Online Portal works with all the major internet browsers.
Please ensure your browser is always up to date to avoid any layout / functionality problems when using the TFI Pay Online Portal.

Internet Explorer Compatibility Issues / Troubleshooting

Some versions of Internet Explorer have known browser compatibility / error issues, preventing the user from using the online portal correctly. The website's layout does not look correct and some functions do not work. (see screenshots below)
Wrong Website Layout
Wrong Layout
Correct Website Layout
Correct Layout
How to resolve the Compatibility Issue / Error

Fix the layout / functionality issues regarding TFI Pay Online Portal website.
(Applies to versions 9,10 and 11 of Internet Explorer)
Using Internet Explorer, visit TFI Pay Online Portal login page at
Go to settings in Internet Explorer (the gear icon on the top right of the web browser) and select "Compatibility View Settings".

Compatibility View Settings
A new window will appear. Click the "Add" button to include the website in the compatibility list, then click "Close".

Click on the Add button  Click on the Close button
Now reload the website. If it prompts you to sign in again, do it. The TFI Pay Online Portal website should work correctly now.

Correct Website Layout

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